Terms and Conditions & Privacy Policy.

1. General Terms

• Bavarian Sizzle reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

• All prices listed are in Australian Dollars (AUD) and include Goods and Services Tax (GST), unless stated otherwise.

• We strive to ensure the accuracy of information on our website; however, errors may occur. We reserve the right to correct any errors without notice.​

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2. Reservations & Orders

• All reservations are subject to availability and confirmation. We may require a deposit for large group bookings.

• Any reservations or orders made through our website are subject to availability and confirmation. We reserve the right to refuse or cancel any reservation or order at our discretion.

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3. Gift Vouchers

• Validity Period

  • Baravarian Sizzle eGift Vouchers are valid for 3 years from the date of purchase, as required by Australian Consumer Law.

  • The expiry date is clearly stated on the voucher.

• Redemption

  • Vouchers can be used to purchase food and drinks at our Baravarian Sizzle Coorparoo location.

  • Vouchers are non-refundable and cannot be exchanged for cash.

  • If the full voucher value is not used in one transaction, the remaining balance will be available for future use within the validity period.

• Exclusions

  • Vouchers cannot be used for third-party delivery services (e.g., Uber Eats, DoorDash).

  • Cannot be used in conjunction with other promotional offers or discounts unless stated otherwise.

• Lost or Stolen Vouchers

  • Treat your eGift Voucher like cash. Lost, stolen, or misplaced vouchers will not be replaced or refunded.

• Changes & Cancellations

  • Baravarian Sizzle reserves the right to update these terms and conditions at any time.

  • Vouchers cannot be cancelled or exchanged once purchased, except as required by law.

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4. Refunds & Cancellations

• Refunds are only provided where required by Australian Consumer Law.

• If a refund is granted, it will be processed using the original payment method.

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5. Privacy Policy

5.1 Collection of Personal Information

We collect personal information when you:

• Make a reservation or place an order.

• Purchase a gift voucher.

• Subscribe to our newsletter or contact us.

Information collected may include your name, contact details, and payment information.

 

5.2 Use of Personal Information

We use your information to:

• Process reservations, orders, and gift voucher purchases.

• Send promotional emails if you have opted in.

• Improve our services and website experience.

 

5.3 Sharing of Personal Information

• We do not sell or rent your personal information.

• We may share your information with third-party service providers for payment processing and email communications.

• We may disclose information if required by law.

 

5.4 Security of Personal Information

We implement security measures to protect your personal data. However, no internet transmission is completely secure. By using our website, you acknowledge this risk.

 

5.5 Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

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6. Limitation of Liability

To the extent permitted by law, Bavarian Sizzle is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

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7. Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes will be handled in the courts of Queensland.

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8. Contact Us

For any questions regarding these Terms & Conditions or Privacy Policy, please get in touch with us at:

info@bavariansizzle.com.au